IT System/ Networking Support

TECH OUT FEES AS FOLLOWS

PRICE TABLES RATES ARE PER HR AND NO VISITING FEES

RESIDENTIAL TECH OUT

$59.00 per hr
  • No hidden fees
  • No visiting fees
  • Available in weekends
  • No fix no fee*

BUSINESS TECH OUT

$99.00 per hr
  • No hidden fees
  • No visiting fees
  • Available in weekends
  • No fix no fee*

REMOTE SUPPORT

$55.00 per hr
  • 7 days a week
  • Instant response*
  • No hidden fees
  • Australia wide service

PC DIAGNOSTIC

$49.00 per hr
Prepaid IT Support

Only pay for the time you need with Prepaid IT Support. We offer prepaid IT Support hours in blocks of 5, 10, 25, 50 and 100 hours. It can be used for both onsite and offsite support.

Benefits
  • No fixed contract.
  • Access to our fully qualified IT specialists.
  • Faster response times.
  • Access to our help desk service.
  • Server, Desktop and Backup support.
  • You can recharge at any time.
  • Report will be provided monthly of your usage and service details
  • Flexible for customers that do not wish to be on an annual support agreement
  • Credits can also be used for your IT training.

 

Pay As You Go IT support (PAYG)

We offer full IT Managed Services, we realise that not all business need or want that level of support. Pay As You Go IT support services can be truly ad hoc/break fix (you contact us when you need us), or it can also include proactive IT maintenance and monitoring services. Our PAYG IT support option has no locked in contracts, no pre-paid purchases and you are invoiced with our standard rate at the completion of work.

Benefits
  • No fixed contract
  • Only pay for what you consumed
  • Suitable for businesses with no internal IT support
  • Standard Onsite and offsite rates applied
  • Same day or next business day ( NBD) services
  • Within 2-4 hours offsite response
  • Unplanned or emergency support
  • Suitable for businesses that need independent review and audit